Rick Smith is the CEO of Securus Technologies, one of North America’s largest technological service providers to prisons and other correctional facilities. Smith is a graduate of the State University of New York and holds an MBA from the University of Rochester.
After graduating from business school, he began his career at Global Crossing North America, a pioneering telecommunications company, rising through the ranks and becoming an executive. In 1999, he joined Eschelon Telecom, a telecommunications company serving several western states as Chief Financial Officer. In 2000, he was promoted to President and COO of Eschelon and was later appointed CEO.
Rick Smith’s career at Dallas-based Securus Technologies began in 2008. He was instrumental to the company’s rapid growth during the last ten years and became CEO in 2014. The company had been formed in 2004 from the merger of T-Netix and Evercom, two major inmate communications firms. In 2007 Securus also acquired competitor Syscon to become one of the largest prison telecommunications and technology providers nationwide.
Rick Smith believes that the rapid growth of communications options for the general public foretells an equally impressive transformation that will take place in US correctional systems in the next ten years. Based on this trend, Smith and Securus Technologies are currently planning and developing new products that will enhance the quality of inmate experience as well as help law enforcement solve crimes. Read more about Rick on Bloomberg.com.
According to Smith, future inmates will be able to communicate with safe individuals using personal devices at all times, even right after being booked. They will also be able to arrange for money transfers and communicate with bail bondsmen as well as make purchases from commissary stores, all from one central online portal. Many of these conveniences are already available, and Smith believes that Securus will make all of these services available to facilities and inmates in the near future.
Smith is extremely optimistic about the future of Securus. The technology company has invested millions of dollars into its infrastructure, which has set it apart from its competitors. It is Smith’s view that the company’s dedication to making the highest quality products and providing the best service will lead them to remain the industry leader for decades to come.
Follow Rick’s profile at LinkedIn.com.